Motiff is looking for

UX Researcher

Sarajevo   /  Full Time

Join our growing team as a UX researcher. We are looking for a UX researcher that is both business and user oriented and understands the value of overlapping business goals and user needs.

In this role, you will spearhead user research initiatives, revealing insights into user behavior, preferences, and needs that can ultimately help the business grow and improve.

WHO ARE WE?

We are a digital product design and development agency of choice for both, exceptional talent, and visionary clients. We act as a team, going above and beyond expected, empowering our partners to scale their digital products through exceptional design and an enduring dedication to excellence. Unique, personalized, customized, and optimized. That’s our promise.

ROLE OVERVIEW

We are seeking a User Experience Researcher to join our team. Your research will play a pivotal role in shaping our clients’ product development and ensuring user-centric solutions that are both effective, intuitive and address crucial business needs. In this role, you will have close collaboration with product, design, and development teams.

Aside from performing research, this role will also be responsible for deciding on the most appropriate research method as well as consolidating the discoveries, insights, and results derived from those activities. These tangible outcomes/reports play a critical role in informing product decisions.

EXAMPLES OF COMMON UX RESEARCH METHODS REQUIRED:

  • User Interviews
  • Qualitative (think-aloud) usability testing
  • Competitive testing
  • Usability Reports
  • Task analysis
  • Journey mapping
  • Prototype Testing
  • Accessibility evaluation
  • Analytics review
  • Research Reports and Summaries
  • Heuristic Evaluation Reports

KEY RESPONSIBILITIES:

  • Create design research project timelines and plans, and be responsible for completing research projects from start to finish with mentorship and guidance
  • Choose the appropriate and most effective research methods to address and solve tasks for optimal results
  • Use a variety of qualitative and quantitative research methods to understand the user behavior, attitude or experience
  • Analyze and synthesize large amount of information in a purposeful way, describing the process and results in a way that is easy to understand and follow
  • Collaborate with cross-functional teams to understand goals and interpret research outcomes effectively
  • Work directly with stakeholders to turn requests into clear business goals, and research objectives
  • Align research initiatives with the broader company vision and product roadmap
  • Identify and prioritize crucial research opportunities
  • Stay updated on industry trends and developments

IDEAL CANDIDATE PROFILE:

  • 1- 3 years of experience in conducting user research or QA.
  • Experience using research tools (i.e.collaboration, participant management, data analysis & presentation tools)
  • Familiarity with UX methods and framework
  • Experience in conducting qualitative and quantitative research methodologies
  • Familiarity with design tools, particularly Figma, is advantageous
  • Strong verbal, written communication, and storytelling skills in English are a must
  • Self-motivated individual capable of driving action and making independent decisions

WHY WORK WITH US?

  • Small, tight-knit, quality team working on challenging projects. We intend on growing slowly to maintain both the quality of work we put out as well as our personal lives.
  • Everyone that joins has a direct impact on the success of the company. Today's hires will be tomorrow's leaders.
  • We strive for an open and collaborative work environment.
  • We strive to build the highest quality products and place high emphasis on UX, UI and clean, quality code.
  • Learning opportunities both individually and as a team through presentations, paid online tutorials and conferences.

THE BELOW PERKS DON'T OUTWEIGH MEANINGFUL WORK AND PERSONAL DEVELOPMENT, BUT THEY SURE DON'T HURT!

  • Apple laptops.
  • Small on-site fitness center
  • Full size Ping-Pong table.
  • Fresh espresso - whenever.
  • Open and positive team environment.
  • Paid team trips outside of the country. In the past few years, our team members have traveled to China, USA, Italy, France, Hungary and Turkey. Our team members often organize local hiking trips and are free to use our company bike, drone and professional camera to complement their adventurous side.
  • Annual bonus based on company profit and individual contribution.